By David Fowkes on Tuesday, 17 January 2017
Posted in Technical Issues
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I have just renewed my subscription and have downloaded the pro package and attempted to install it . I keep getting an error.
I would also like to change the supported domain to http://www.mychem.co.uk The domain I had supported is no longer needed.

I got this message : Initializing Database Failed
Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team.
Hello David,

It looks like you used the launcher package and because the launcher requires that you have a valid domain, this is why it was failing. I have updated your domain on your license and helped you to install EasyBlog on the site.

By the way, in the future if you do intend to install on an unsupported domain, you will need to use the full package instead.
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Wednesday, 18 January 2017 01:01
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