By Jamie O'Reilly on Wednesday, 16 July 2014
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Hi. I've tried to install Easy Social v1.2.19 Joomla 3 onto a Joomla 3.3.1 site both by way of url and by file upload but both fail at Step 4 in the process - all good up until then. When I try to install it by way of file upload I get a limited error message saying I should contact support and when I try to upload it directly by url I get a more detailed error message, saying ' The MD5 hash of the download file does not match. Please contact support for help.'

Can you help please?

Thanks

Jamie
Hello Jamie O'Reilly,

I am sorry for the late reply.
I have helps you install EasySocial on your site. Please have a look. By the way if you wish to re-install EasySocial, can you re-download the full version of EasySocial component as shown in this screenshot: http://screencast.com/t/AQxQ3z7nl to avoid MD5 issues.

Hope this will help.
Thanks.
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Wednesday, 16 July 2014 10:24
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