Hi Henry,

Can you provide us with backend access and FTP access so that we can further assist you on this issue. We need the access in order to debug this issue on your site.

Please advise.

Hello,

Hereunder access info for the website :



Thank you for fixing my problem, but this happen all the time and I really would like to know how to fix it by myself.

Hello Henri,

I am really sorry for the delay of this reply as it is actually a public day off for us here. I have tried to install the latest version of EasyBlog on your site and it just installs fine. I didn't actually do anything on the site.

As I said in my initial mail, when I try to install a new version using the admin panel and clicking the green button, nothing happen ! what do I do wrong ?

Hello Henri,

This is probably because previously there was already some "javascript" errors on the page and it prevented you from updating. In the next update, try this again and it should work

Hello,
It seems that the new version of Easyblog works fine on my test website, so you may nom apply it on the production one. You will find the access info in the 'site details'.

if I understand your explanations, for the next time I will be able to update by myself without any problem. Is it right ?

Hello Henri,

I've installed latest Easyblog for you. Please have a look.