By Amy on Wednesday, 15 January 2014
Posted in Technical Issues
Replies 7
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Our EasyBlog was hacked, so we uninstalled the whole thing and reinstalled. It looked like things were fine but we just realized when go to add or edit an entry - the template is lost and things are jumbled. I'm attaching a screenshot. Can you help?
Hello Amy,

Sorry for late reply to this,
Could you mind provide us with a temporary access to your Joomla backend (as admin) and an FTP access so we can check that issue and see where the problem is coming from? Please advise.
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Wednesday, 15 January 2014 10:11
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No problem:



Thanks!
Amy
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Wednesday, 15 January 2014 20:20
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Thanks Amy, I have replied you in your ticket
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Wednesday, 15 January 2014 22:19
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then you have to go into the crossfit directory, that's where it lives. I checked the tmp and cache path though... for what it is worth...
Amy
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Wednesday, 15 January 2014 22:38
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Thanks! It looks like the problem is caused by your editor button plugin called Rokbox. After disabling it , it works fine now
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Wednesday, 15 January 2014 22:53
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Ah! Rokbox is just for pop ups, but it was one of the items that got hacked. I probably half uninstalled it (missed a piece) Thanks!!
Amy
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Wednesday, 15 January 2014 23:04
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You are most welcome
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Wednesday, 15 January 2014 23:15
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