By Dennis Helm on Thursday, 16 November 2017
Posted in Post Sales
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Hi Folks,

just bought Komento, but did not get it in my Downloadarea..

Please help,
Dennis
Hi Dennis,

It seems you have purchased Komento under a different email address, therefore our system couldn't identify which order it belongs to. I have updated your account and your order should reflect on your dashboard now.
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Thursday, 16 November 2017 19:25
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Awesome Sylvie, Thanks!
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Thursday, 16 November 2017 19:35
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Thursday, 16 November 2017 19:41
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