Can't connect facebook to easydiscuss for Facebook Auto post
By Craig Fisher on Tuesday, 27 September 2016
Posted in Technical Issues
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Hi - I'm in the process of building the new site for icycle.cc before opening it for beta testing. We are switching from Kunena and importing Kunena into EasyDiscuss (all going well, thank you!) - and trying to configure the Facebook integration.

I've created and verified a new Facebook account and created the Facebook App as per the documentation at http://stackideas.com/docs/easydiscuss/administrators/autoposting/facebook-application. All is fine to start (although the Deauthorize URL new requires https:) -- however when I get to Step 12 and put the App ID and AppSecret in, and then click the SignInToFacebook - it fails in the Pop up box with a facebook error 'Something has gone wrong'...

Could you give me any pointers as to what the issue could be? I can provide whatever login details you require.
Hi Craig,
I checked your Facebook App configuration Settings>Basic and it seems you were missing an 's' in your site url "http://s6467...". Once I correct this, I was able to sign in FB access in your EasyDiscuss backend autoposting page. I have helped you complete your FB autoposting set up.

Do note that you have requested support for a different domain(s6467...) than your licensed domain(icycle). You should request us to change your licensed domain to s6467 so we can support this domain in the future.
Raymond
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Wednesday, 28 September 2016 11:23
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Arg!! I'd checked and checked... sometimes you just don't see them. Thank you! Couldn't see a way to change the domain temporarily on the account while it's in testing phase, but will try again.

Many thanks again
Craig Fisher
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Wednesday, 28 September 2016 14:25
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Hey Craig,
You're welcome. Glad to know your issue is resolved.
FYI, only our staff can change the licensed domain. Once support is provided to a domain, users would not be able to request domain change until they renew the subscription period.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Raymond
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Wednesday, 28 September 2016 18:39
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If you would like to change your licensed domain, you can post a request in our helpdesk.
Regards.
Raymond
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Wednesday, 28 September 2016 18:41
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