Hi William,

I am really sorry for the delay of this reply. Can you check your setting at backend > easyblog > ACL > choose your usergroup > profile, http://screencast.com/t/QNkUHKoQEi and see how it goes? If the issue still persist kindly provide us with your Joomla backend and FTP access so we can check on the issue directly.

Please advise.

I'm the Super User with all permissions. I can't change my avatar and it's not showing up at all. I can create you a Super User but how do you want me to get you that information. I'm not comfortable with posting that in a forum.

Hi William,

If you are requested to submit your site details, you may do so under the tab Site Details below. Please be rest assured that these information will only be visible to the support team from Stack Ideas.

I added another Super User and strangely the new one will allow me to change the avatar on it. Here is a screenshot. The login details are in the site details.

Hello William,

Can you also provide us your FTP access?

Frankly I'm not sure what that is. My hosting? Anything that was changed would have been in my administrator so I'm not sure why that's necessary.

I'll just change to a different User when i post. You guys changes something though were it now posts the avatar and the name and I think it looks worse. Can you please change it back?

Hey William,

I'll just change to a different User when i post. You guys changes something though were it now posts the avatar and the name and I think it looks worse. Can you please change it back?

I am sorry for that, may i know which avatar and name you referring?

Frankly I'm not sure what that is. My hosting? Anything that was changed would have been in my administrator so I'm not sure why that's necessary.

FTP stands for file transfer protocol. This allows you to upload and download files from the web server. If you can provide us with your FTP account, so we can modify the Easyblog file and troubleshoot on this.

Actually, I checked the demo on stack ideas and that's just the way it is (avatar and name -vintage theme). My original user still doesn't have an avatar but I'll just switch authors as a workaround when I post.

Having the same problem.

Hey William,

I am really sorry for the delay of this reply as it is a weekend for us here.

May i know do you have your user original picture so we can try upload this image in your original user?

By the way, I've tried to access in your Frontend and backend, I hitting this error :

Login blocked!

Also can you provide us with your FTP access as well?

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Hey Adam,

Perhaps you can start a new thread and provide us with your Joomla backend and FTP access so we can better have a look?

I turned the user off. I'm fine with this not being fixed knowing I can switch authors. I consider this matter resolved. Thanks for your support.

Hey William,

I am really sorry for the delay of this reply as it is a weekend for us here. Thanks for updating us on this and glad that your issues are resolved now If you want us to look into the original issue of uploading the picture, please start a new thread on our forums

This issue is not resolved. It's a bug.

Hey Adam,

What issue do you have? If you have an issue, please start a new thread on our forum and we'll be glad to assist you with this

The issue is that there seems to be no way to change/customize the author Avatar. On the old version there was a button to add a picture (easy and good), in this version, there is no button to add the avatar image (terrible). The "solution" provided earlier to this forum post may work ok for a site with one user, but doesn't work for our sites with many users and authors. Sorry, I don't have time to generate a new ticket now.

Hey Adam,

Did you configure EasyBlog to use the built in avatars? If it was configured to use a different avatar source, then the upload file would not appear. This is how it should look like when you edit an author's account, http://screencast.com/t/BZOVWoIZyy

Maybe we are on to something :-) Where is the configuration to use built in Avatars? We did not adjust any default settings... Screenshot attached.

Hey Adam,

Go to Settings > Layout > Avatars and for the settings "Avatar Integrations", choose "Default".

That worked. Thanks! Avatars seemed to have been disabled by default.

Thanks for the heads up on this Adam. Hm, this is strange, by default the avatars should be enabled by default. Is this a new installation or was this an upgrade from an older version?

Brand new installation.

Thanks Adam, will check on this.