By Pierreto on Monday, 06 January 2014
Posted in Technical Issues
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Hi,
I can't change bio of one of my user, it's problem from old version, corrected by new version and if i create new user i can change bio now, but i have many video and photo made on jomsocial and it's impossible to attribute folder to other one, then if you have solution.
Hello Pierreto,

That's strange, is it possible for you to provide us with FTP access to your site to check on this issue? Please advise.
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Monday, 06 January 2014 12:34
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The strange thing is this bio on my profil is from microblog, i don't know how one microblog's post take place of my biographie but i can't change it.

I give you the access, but if you can't repare it no problem i'll delete user, it's just i'll have lot of movie and picture from jomsocial to add in the new account after.
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Monday, 06 January 2014 12:51
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Hello Pierreto,

Sorry for late reply to this,
Let's give us a chance to help you figure out on this solution,
could you mind provide us more information (URL) or some screenshot regarding with this "this bio on my profile is from microblog, i don't know how one microblog's post take place of my biographie" ? Also, is it possible provide us with your FTP access so we can investigate what is that issues caused this bio can't update in your site?
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Monday, 06 January 2014 15:46
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Hello Pierreto,

I have checked in your backend site again, actually that is not a bug because you integrate with the JomSocial -> Use JomSocial status in blogger's page set to "YES" see my screenshot : http://screencast.com/t/yHqjB4w3an
The user biography already integrate with the JomSocial status, so what you edit the user profile - biography from Easyblog, actually it already updated in the database, but it not display out on the biography field. If you disable -Use JomSocial status in blogger's page, then it will work fine. Hope this help.
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Monday, 06 January 2014 20:33
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Hi Arlex Wong,

Yes it's that !
It's ok now, Thank's a lot.
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Monday, 06 January 2014 21:09
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Hello Pierreto,

You're welcome, glad to heard your issues resolved.
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Monday, 06 January 2014 22:39
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