Hello Udi,

I am unable to access your FTP. Please advise.

please send me your IP

Hello Udi,

This is my IP: 175.138.4.36

please try again

As it is a weekend, we are not in the office and my current ip address is 42.191.207.40

open 42.191.207.40
please try to login

BR
Udi

I am sorry for the delayed of this reply, it seems like I still unable to connect with your FTP server, this is my current office IP address 175.138.4.27

By the way, I noticed you have disabled this PHP function curl_multi_exec on your server, can you remove this function from your PHP server under Disabled Functions section and see how it goes?

please try to login

We enabled this PHP function curl_multi_exec on the site server
It didn't solve the problem
please advice
Udi

You have to remove this curl_multi_exec from your PHP server (php.ini) under this Disabled Functions section, you can refer my attached screenshot below.

If the issue still persist, can you add my current IP address 202.188.88.112 into your FTP server whitelist?

I cant see it on the management screen ( attached ) .
please check it out ..
white list 202.188.88.112

Once you removed 'curl_multi_exec' this from your PHP server (php.ini) under this Disabled Functions section, it seems work fine now.

You can check my video here : https://take.ms/G5aGd

If still can't work, can you update us which link you trying to share?