By Altitudes on Thursday, 04 December 2014
Posted in Groups
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Hello,

When a user with a Profile Type set with "Moderate Event Creation" = "Yes" creates an event, the event is created as "Pending" and Super Users get a notification mail so that they can approve the event.
But when a Super User clicks on the link to the event in the mail, he gets a "This is event is not available" error message on the site (see attached image).
In fact Super User can't access Pending or Unpublished events from Frontend. I think he should, and should be able to change events status from Frontend.

I have 2 more questions...
- I assumed that only Super User got the notification mail when a (pending) event is created. Is that right or is any other User Group supposed to get a notification?
- When the event is created in a group, I think group admins should get the event creation notification, and should be able to approve it... Maybe this is more a Feature Request, please tell me.

Thank you!

(Running latest EasySocial v1.3.13)
Hello Altitudes,

I am really sorry for the delay of this reply as it is a weekend for us here.
Can you try download my attachment file and replace in your site regarding this 2 file?
- JoomlaFolder\administrator\components\com_easysocial\models\groups.php
- JoomlaFolder\administrator\components\com_easysocial\models\events.php

so when you click that logo, it will redirect back to admin event pending page.
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Saturday, 06 December 2014 15:47
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Hello Altitudes,

Can you provide us with your Joomla backend and FTP access so we can help you check on this? Please advise.
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Friday, 05 December 2014 02:36
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Done.
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Friday, 05 December 2014 06:18
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Hello Altitudes,

Sorry for late reply to this,
Please find your answer in your queries below :
QUESTION 1 :
When a user with a Profile Type set with "Moderate Event Creation" = "Yes" creates an event, the event is created as "Pending" and Super Users get a notification mail so that they can approve the event.
But when a Super User clicks on the link to the event in the mail, he gets a "This is event is not available" error message on the site (see attached image).

>> I have using "stackideasArlex" account create a few test event, then i tried to approve it from your backend > Easysocial > email activity, then it look like work fine. By the way, I have tried to submitted another event waiting for you to approve it, can you try approve from your admin email address and see is it get the same issues? If yes, keep us updated then.

QUESTION 2 :
In fact Super User can't access Pending or Unpublished events from Frontend. I think he should, and should be able to change events status from Frontend.
>> By default, the admin can approve all the event under moderation from backend.

QUESTION 3 :
- I assumed that only Super User got the notification mail when a (pending) event is created. Is that right or is any other User Group supposed to get a notification?
>> Yes, only the SuperAdmin can get the email notification. If you would like to set another Superadmin also need to get the email notification, you can set it from your backend > User > select your SuperUser account > Receive System emails -YES

QUESTION 4 :
- When the event is created in a group, I think group admins should get the event creation notification, and should be able to approve it... Maybe this is more a Feature Request, please tell me.
>> Yes, thanks for suggestion, I already added this feature request in our codebase, we will see if we can implement this in the future.
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Friday, 05 December 2014 17:00
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Thank you.

Your responses to questions 3 and 4 are clear.

For questions 1 and 2 maybe my request was not clear ;-)
In the mail the Super User receives, you have:
- One link to approve the event (works fine)
- One link to reject the event (works fine)
- One link to the event itself (so that the Super User can review it I suppose, and that's a very good thing)
This latest link does not really work since you get a "This is event is not available" error.
Note that all those links are links to frontend (which is good).

My suggestion is that:
1- When the Super User clicks the link to the event in the mail, the event is displayed correctly in frontend (despite it is in Pending state) so that it can be reviewed
2- Maybe adding the ability to approve the event from the "Manage" button on the event in frontend would be a good idea ;-) (attached image as a suggestion). You could even display all the "Pending" and "Unpublished" events to Super User in frontend and give him the ability to change their status from frontend (Pending <-> Published <-> Unpublished).

I would say 1- is a bug correction and 2- is a feature request ;-)
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Friday, 05 December 2014 18:14
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Hello Altitudes,

Thanks for take your time to do the explanation on this again.
I'm still not really sure about your first question,
This latest link does not really work since you get a "This is event is not available" error.
Note that all those links are links to frontend (which is good).

>> May i know how to reproduce this message in your site? Because I'm not quite sure what do you mean that "latest link".

Yes, regarding this feature request, you can always request this feature from our voice page http://stackideas.com/voices/easysocial
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Friday, 05 December 2014 19:00
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Here is a picture, I think things will be more clear ;-)
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Friday, 05 December 2014 23:09
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Thank you, it's working. Maybe going to the event details in backend instead of the pending events list would have been better but that's OK.
Will this be included in the next release?

I also created a Uservoice Allow Group Admins to approve Group Events (in frontend).

Thanks again.
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Sunday, 07 December 2014 04:48
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Hello Altitudes,

I am really sorry for the delay of this reply as it is a weekend for us here. Yep, this fix will be included in the next version of EasySocial
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Sunday, 07 December 2014 17:50
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