Can't access backend
By Walter Rojter on Wednesday, 18 April 2018
Posted in Technical Issues
Replies 4
Likes 0
Views 785
Votes 0
Hello,

I have just installed EasySocial and was working on the settings and configuration areas.
After adding CDN URL and Google Maps API key, I no longer have access to some areas.

The Dashboard will not load.
Under Settings, only the first tab would load. For example under General, I can only access the first tab, all others like Comments, Conversations, etc. Do not respond.
Some areas on front page are also not functioning.
Walter Rojter
·
Wednesday, 18 April 2018 05:15
·
0 Likes
·
0 Votes
·
0 Comments
·
Because your CDN haven't have those Easysocial Javascript file, you can take a look of my attached screenshot below.

For now, I already help you removed that CDN url from the setting.

Can you check again on your CDN server and see whether you have that Javascript file on your CDN server?

Currently I am not really sure how this CDN work, did it automatically upload site Javascript file to your CDN server or you have to manually upload?
Arlex Wong
·
Wednesday, 18 April 2018 10:19
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you Arlex,

Someone else set up the CDN for me sometime ago. I don't really understand how to use it. Can you take a look if I get you my login with Maxcdn?
Walter Rojter
·
Wednesday, 18 April 2018 11:22
·
0 Likes
·
0 Votes
·
0 Comments
·
You're welcome.

To be frank with you, I also not familiar with this, I can't guarantee that I can help you solve this or not, but you can update your MaxCDN login account so I can take a look later.
Arlex Wong
·
Wednesday, 18 April 2018 12:39
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post