Can't acces to easyblog dashboard
By greg on Wednesday, 13 July 2016
Posted in General
Replies 3
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Hi,

I create a previous ticket about ths issue but I can't answer it because of subcription so I create this new ticket to have your help, here is the link
http://stackideas.com/forums/i-got-an-issue-to-access-to-easyblog-panel

You answer me to click on Exit Installation, it's what I've done and I've been send to joomla general dashboard. After I've tried to go on Easyblog but I still have Installation window in place of Easyblog dashboad

So could you help me.
Sure I will update, but not now, as I precise on previous post, I have not this amount f money right now,!

Thanks in advance for your help
Hey there,

You can delete "easyblog.installation" as shown http://prntscr.com/bsa7xd at this path JoomlaFolder\tmp. Please give it a try and see how it goes.

p/s:It looks like your subscription has expired and in order for you to continue requesting for support, you will need an active subscription.

Thank you for understanding
Abdul Warith Norudin
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Wednesday, 13 July 2016 15:50
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Thanks for your answer, my issue is fixed.
I contact you because this issue normaly haven't to happend, your component have to work even we have no more suscription. It should come back to easyblog dashboard when clicking on exit installation in removing this easyblog.installation file automatically

I'm happy to help you to find this issue.
Thanks again for your help and your understanding
greg
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Wednesday, 13 July 2016 22:48
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Hello Greg,

The reason that clicking on "Delete Installation" did not work is because you are either:

1. Using an older version which contains a bug with the "Delete Installation"

or

2. There is file permissions issue on your server
Mark
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Wednesday, 13 July 2016 22:51
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