By Altitudes on Friday, 05 December 2014
Posted in Technical Issues
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Hello

On the lastest EasySocial version (v1.3.13), I can't unpublish alerts in the backend: when I click a green tick in the Status column on the Alerts page, page is reloaded but status is not changed. If I do the same on other columns (Email Notifications or System Notifications), it works fine, I get a red cross.

By the way, I have another question: if I unpublish an alert, what will the behavior be?
- no one will ever get any notification for this alert or
- users will not be able to modify their notification preference for this alert but will still receive notifications as defined by the default settings (Email Notifications or System Notifications columns on the Alerts page in the backend)

Thank you
Hello Altitudes ,

Thanks for reporting on this, I have applied some fix in this file -> JoomalFolder\administrator\components\com_easysocial\controllers\alerts.php

It seems like this only happening on Joomla 2.5 version. It should working fine now.
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Friday, 05 December 2014 15:18
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Hello Altitudes ,

Can you provide us with your Joomla backend and FTP access so we can help you check on your first issues?

By the way, I have another question: if I unpublish an alert, what will the behavior be?
- no one will ever get any notification for this alert or
- users will not be able to modify their notification preference for this alert but will still receive notifications as defined by the default settings (Email Notifications or System Notifications columns on the Alerts page in the backend)

Yes, once you disable that alert from backend, so this alert setting will not appear on user notification page.
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Friday, 05 December 2014 02:34
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Done.
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Friday, 05 December 2014 06:19
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Thank you, it's working fine. Will this fix be included in the next EasySocial release?
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Friday, 05 December 2014 23:25
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Hello Altitudes,

You're welcome, yes, this fix will including in next release version
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Saturday, 06 December 2014 00:03
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