Hi Supporter,

I am sorry as I can't understand you well. Do you mean that user(registered user) cannot delete their uploaded photo? I have created a user in your site to test this and I seems can't replicate this issue on your site. Am I missing anything here?

Please advise.

Hello,

I checked with different accounts and it only affects 1 user.

Please go to photos and click "view all albums"
Avatar and cover photos don't have an album

You can login with the user details i have added here in the reply

Hi Supporter,

I am sorry for the late reply.
I can't login to your site. Your site is giving me this error: http://screencast.com/t/GkTLpcGJQWM . Permission access.

Please advise.

Hi,

Yes that is what happens when you set the new profile option "Allow Community Access" to NO

Hi Supporter,

I am sorry as I can't understand you well. Is this issue is related to the initial issue or is it a new issue you want to report to us?

Please advise.

Hi Yasser,

I was busy posting in other categories

No the issue is not related to the initial issue, I informed you why you got this error - I just posted now a new topic about it.

The initial issue is still pending

Hello,

Hm, I have tried to make some changes via FTP on your site but for some reasons these changes aren't showing up on the site. Are you sure you provided us with the correct FTP access to the site?