Hello Ketil,

How can I add a button so the user can stop their subscription? Do they need to login to PayPal and stop the subscription or does PayPlan have a button or an option to do this?

It seems you are using PayPal payment method. In case of Paypal, user/merchant need to cancel the recurring payment into his/her paypal Account. Because Paypal api don't provide this functionality to cancel recurring subscription from site itself.

For example if payment gateway's api support cancellation from site then admin and frontend user both can cancel subscription. But in paypal payment method, it's not supported.

Let me know if you have any query.

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.