Hey there,

It seems that I can replicate it on my local site.

I will log this into our issue tracker.

hi Team,

when will you fix this? I want this feature as soon as possible? do you have a workaround?


Thanks,
Song

Hey there,

This issue has been fixed internally in the next release.

Hi Irwin,

When will the next version be released?
I don't think I can wait until that time. Can you show me how can I fix this by modifying the code?


Thanks,
Song

Hey there,

May I know what is the current version of your EasyDiscuss?

Can you send us with your easydiscuss-yourCurrentVersion.js file which is at JoomlaFolder/media/com_easydiscuss/scripts/site/easydiscuss-yourCurrentVersion.js so that I can provide the fix on your javascript file?

Hi Irwin,

We are using version 4.0.22.
please find the js file attached.


Thanks,
Song

Hey there,

I had attached the fix on this file and you can replace back to the path that I mentioned above.

Can you have a try and see how it goes?

Do clear all of your cache before you see the changes.

Hi,

Thank you, it works.

BTW, I used sort by Alphabetical, but it seems that it is not sorted by alphabetical for the first few posts.
please check.

Thanks,
Song

Hey there,

Do you mean that the sorting for alphabet is inocrrect due to the "" and other symbols are after the alphabet? https://take.ms/asKyT

For your information, when I was trying to access your backend, it will give me the following error:

Warning

Username and password do not match or you do not have an account yet.

Can you provide us with your FTP's access so that we can have a better check of it as we need to check why there are after the alphabet? By right, there should before the alphabet.

Hi,

You can now accept my backend, but sorry I can't give you the FTP's access.

Thanks,
Song

Hi Irwin,

I also found that at page 1, the first post's name is started with a, the second one is started with c. But if you go to page 4, it all starts with a now. Why?

Thanks,
Song

Hey there,

You can now accept my backend, but sorry I can't give you the FTP's access.

I would love to help to troubleshoot this but it is very difficult for us to know what is the issue caused this if without FTP access.

What do you think if possible for you to setup a development site and provide us with your FTP access so we can continue investigate it from there?

Hi,

I found another one...

1. Select 'Popular', at the first page, click one post and see.
2. Go back, (click the browser's back button)
3. it is not by 'Popular' now.


Thanks,
Song

Hey there,

It seems that I can't replicate it on my local site as shown in the video. https://take.ms/h5xVy

EDITED

Can you replicate it on my site?
I found that if I went to other pages, not the first page, and do the same operations, it is OK.

Your local site is only one page, i don't know if it is the reason.

Hey there,

I just tested on your site and it is working fine for me here too as shown in the video. https://take.ms/JmwRT

But the sorting results are changed!
And if you use Edge, the sort by ' ' will also be changed.

Alright, I have fixed it now.

Hi there,

Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.