Bug (v2.0.15): Language string and input box missing, when creating a new region?
By Teleperformance Germany S.à.r.l. & Co. KG on Friday, 07 April 2017
Posted in Installation Issues
Likes 0
Views 600
Votes 0
When I create a country and for the country i would like to create a region I can see that some language strings are missing and an input box (for more infos see the screenshot).

This is currently quite urgent as the function seamed to be not working as expected without this field.
Hi Tela,

Kindly download my zip attachments below, extract it and place the files inside the folder accordingly from the following path:
1) /administrator/components/com_easysocial/themes/default/regions/form/default.php
2) /administrator/components/com_easysocial/themes/default/regions/form/parent.php
3) /administrator/components/com_easysocial/views/regions/view.ajax.php
4) /media/com_easysocial/scripts/admin/regions/form.js

After that, go to your /administrator/language/en-GB/en-GB.com_easysocial.ini and find the following string
COM_EASYSOCIAL_REGIONS_FORM_CHOOSE_PARENT_DESC="If this region is a child region, choose a parent region."


And change it to,
COM_EASYSOCIAL_REGIONS_FORM_CHOOSE_PARENT_HELP="If this region is a child region, choose a parent region."


Lastly, login to your backend and type the following url to re-compile the javascript to production mode,
http://yoursite.com/administrator/index.php?option=com_easysocial&compile=1&minify=1
Ezrul Fazwan
·
Monday, 10 April 2017 15:53
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Tela,

It seems like this is our bug in our end and I will log this issue into our codebase so that the fix can be included in the next release of EasySocial.

Thanks for the understanding.
Ezrul Fazwan
·
Friday, 07 April 2017 22:18
·
0 Likes
·
0 Votes
·
0 Comments
·
A next release will not help me. The function is currently total broken ... I need a fix in the current version or you need to release the fix in the next days. So please help me
Teleperformance Germany S.à.r.l. & Co. KG
·
Friday, 07 April 2017 22:31
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

I have tried my best to fix the issue directly and it seems like it require a lot of stuff that need to be changes and require a little extra of attention of details to properly fix the issue. We will tried our best to provide the fix to this issue as soon as possible.

Hope you understand.
Ezrul Fazwan
·
Friday, 07 April 2017 22:52
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

Just to let you know the fix has been made in our local repository and it is now ready for it to be deploy on your site. Can you provide me with your Joomla backend access and FTP access so we can patch the fix on your site directly?
Ezrul Fazwan
·
Monday, 10 April 2017 11:09
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi, thanks for the offer, unfortunately this isn´t possible. This is a intranet portal and not really accessible from external. an FTP access is also only enabled for patching purpose and disabled after that. The firewall also restrict the access to the FTP server from an internal IP Address which you do not have.

Couldn´t I simply replace some php files? If it required to run some SQL commands I can do that as well.
Teleperformance Germany S.à.r.l. & Co. KG
·
Monday, 10 April 2017 14:41
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks, when I try to run the link is asked me to download an index.php with the content:



{"section":"admin","minify":true,"standard":"\/is\/htdocs\/www_run\/media\/com_easysocial\/scripts\/admin-2.0.15.js","minified":"\/is\/htdocs\/www_run\/media\/com_easysocial\/scripts\/admin-2.0.15.min.js"}


not sure if that is supposed to be??? When I try to re-produce the issue is seamed to be solved.
Teleperformance Germany S.à.r.l. & Co. KG
·
Monday, 10 April 2017 16:06
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Tela,

Yes that is the correct response where your javascript files has been correctly compiled and minified on your site. Can you try to edit the region now and see how it goes? If possible, kindly clear all the cache (if there any) on your site as well to ensure that the fix is applied correctly.
Ezrul Fazwan
·
Monday, 10 April 2017 16:27
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi,

yes as written above this works fine. The index.php stuff just looked strange to me. So thanks for the quick fix
Teleperformance Germany S.à.r.l. & Co. KG
·
Monday, 10 April 2017 16:46
·
0 Likes
·
0 Votes
·
0 Comments
·
Great! Glad to hear that the issue has been resolved on your side. The fix will be available in the next version release of EasySocial so you will not have to worry about re-patching your site in the future.
Ezrul Fazwan
·
Monday, 10 April 2017 16:59
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post