By Christian van Laarhoven on Friday, 13 November 2015
Posted in Technical Issues
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We have installed the latest version of Easy Blog 5.0.30. When we add the block thumbnails to a blog post and place some photos then it works fine. But when we want to upload new photo''s in the same blogpost after a few days, then you can not click on the button "ad Thumbnail". We installed EasyBlog 5.0.30 at multiple sites and all sites also have this problem. So I think it is a bug. Can you fix this in a realy short time because our customer wants to add some photo's.
Hey Christian,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Friday, 13 November 2015 20:02
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Hi Mark, That's ok, but when we make a new ticket @ My posts we can indicate it by private. But when we want to answer at your reply above with the ftp access we don't know if the access can be read in this forum by all visitors. Can you make this more clearly in this forum...
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Friday, 13 November 2015 20:38
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Hi Christian,

I am really sorry for the delay of this reply.

If you are requested to submit your site details, you may do so at site details area here, http://stackideas.com/dashboard/site. Please rest assured that this information will only be visible to the support team from Stack Ideas.

You can also set this thread as "private" by editing the main post and check on the checkbox here, http://screencast.com/t/JFVELkb7V4Xj .
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Friday, 13 November 2015 22:55
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Hi Erzul,

When i made a ticket without thread it as "private" you cannot change this after we post the forum. So you can close this one and i make a new ticket.

Kind regards,

Jasper
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Tuesday, 17 November 2015 19:47
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Hi Japser,

Sure, I will mark this as closed for now and we will continue to assist you on your new thread.
Thanks.
Sam
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Wednesday, 18 November 2015 11:22
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