[BUG] ES + ED Error 500.
By Michel Dubé on Friday, 03 November 2017
Posted in Technical Issues
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Hi!

After a clean install of ES and ED on a multilingual site (french & English), I have created some categories and set their languages to french.

Then I changed the ownership of the 2 initial ED posts to my normal account (was set superuser). I also changed the category language of the category where those 2 ED posts were located to french.

I thought I could see those 2 posts by my ES profile (Apps) but no: Error 500.

After some testing, if I change the language category of the category where my ED posts are located to ALL, no problem. I can see my posts by my ES profile and everything is working normally.

Hope this help.

Thanks!
Hey there,

Can you please edit your first post at the top and include the following access please?

- Site Admin access (Please ensure that the user has super admin access)

- FTP access (We need this because if we use a file manager in Joomla, there are times where we have a typo and this might eventually break your entire back end and front end for instance if we are editing a system plugin). There is no way to save the site unless we have the ftp access.
Abdul Warith Norudin
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Friday, 03 November 2017 12:06
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Hi Warith,

Sorry but my Domain (license) is not online yet. Should be ready for the new year time if it doesn't take me too much time with french translations. I'm working on local VM for now.

Michel
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Michel Dubé
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Friday, 03 November 2017 17:59
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Hi there,

Honestly, we need to access your site in order for further check on this issues. I suspected that it is because those users you used to view, cannot access those specific language, and that why it will shown you those errors.

But, it still required for us to access your site for us to check the exact issues you faced here. Please advice.
Abdul Warith Norudin
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Friday, 03 November 2017 18:05
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Ok then!

I will create a VM online during the week-end and come back to you with credentials.
Michel Dubé
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Friday, 03 November 2017 18:19
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Hi there,

Keep us updated then
Abdul Warith Norudin
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Friday, 03 November 2017 18:24
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