By Vlad on Monday, 09 March 2015
Posted in General Issues
Replies 14
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As says above, when click on name - downloads a blank page - nothing viewable.

Seems a bug - please help fix.

Thanks
Hi Vlad,

Can you kindly provide us with backend access and FTP access so that we can have a better view on this issue. So that we can further assist you on this issue.

Please advise.
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Tuesday, 10 March 2015 00:02
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I sent it to you with first email.
But here they are again.
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Tuesday, 10 March 2015 11:08
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Hello Vlad,

I am sorry we not seeing any password details in your password form. Can you provide us with the joomla backend credentials and FTP credentials so we can check on the issue directly? Kindly avoid copy and paste to avoid any issue in site details
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Tuesday, 10 March 2015 11:33
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But Ive done it with the second one!

Please see them.
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Tuesday, 10 March 2015 19:14
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Hello Vlad,

Sorry for late reply to this,

It seems like you provided that login credentials is still not working.

By the way, can you download my attachment file and replace in JoomlaFolder\administrator\components\com_easysocial\views\users\view.html.php

It should fix this issues.

This issues only occur in Joomla 2.5. Please consider update to Joomla 3.x in your future.
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Tuesday, 10 March 2015 22:55
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Ive downloaded it. Not working.
See attached FTP details again. If this time cant see pls provide me your Private email.
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Wednesday, 11 March 2015 00:09
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Yes, It did work.
But, there is another problem. At the first attempt I mistakenly replaces the file not from the Administrator - Components,
but from Components.

I guess I have erased and replaced a wrong file then.... which means the component will not work properly.

Would you please provide me with the correct view.html file but for that particular folder (i.e. the Components one, not in the Components, which is in the Administrator).

Thanks.
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Wednesday, 11 March 2015 00:22
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Hi Vlad,

THanks for getting back to us that file is work.

Okay, this attachment file you need to replace in JoomlaFolder\components\com_easysocial\views\users\view.html.php
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Wednesday, 11 March 2015 00:25
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Thanks,

Just wonder what is this one responsible for?

With the wrong file I did not notice any changes?
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Wednesday, 11 March 2015 00:38
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Hello Vlad,

This file (JoomlaFolder\components\com_easysocial\views\users\view.html.php) responsive for display all the user listing in your Easysocial (browse user) page.
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Wednesday, 11 March 2015 01:08
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Hi Vlad,

You path is the front end: JoomlaFolder\components\com_easysocial\views\users\view.html.php but this is happening in the backend. Is this right?

I am having the same issue as well.

Thanks

Jackson
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Wednesday, 11 March 2015 10:13
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Hello Jackson,

We have already replied you on your other thread. Can you kindly please stick to that thread instead?
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Wednesday, 11 March 2015 10:17
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Ok
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Wednesday, 11 March 2015 11:20
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Hi Vlad,

I am sorry for the late reply. Please do update us back on this issue.

Please advise.
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Wednesday, 11 March 2015 12:56
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