By Steve on Sunday, 01 July 2018
Posted in General
Likes 0
Views 653
Votes 0
With the latest Easyblog 5.2.6 update all the videos which pull from Youtube on my video blog broke. You can see at https://finalwebdesign.com/video-blog? Do you know why this update broke all my videos to 404 errors or what I can do to fix them.

Thanks

Steve M

Steve@FinalWebDesign.com
It seems like those pages still not show properly on my end, and i also realised after purge the cache from backend, then this 2 image missing on the site. http://take.ms/6F9dt

In meanwhile, I found out this 'Content - OSYouTube Free' 3rd party plugin messed up around the Easyblog embed youtube video, you can take a look of my attached screenshot below.

For now, I've temporary disabled your following stuff from your site backend until solve your current issue then only re-enable back :
- cache system - global configuration
- Gzip Page Compression
- system - page cache plugin
·
Wednesday, 04 July 2018 12:01
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Can you update your Joomla backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check?
·
Sunday, 01 July 2018 11:43
·
0 Likes
·
0 Votes
·
0 Comments
·
Did you receive the Joomla backend and FTP access?
·
Wednesday, 04 July 2018 10:55
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Steve,

I am sorry for that delayed of this reply, because system doesn't notify us if you added your site details.

Yes, i can able to login from your site backend and FTP, but it seems like when i trying to temporary disable your cache 'ON - Conservative caching' and purge your backend cache, then I realised your site page styling look broken now, do you encounter this issue on your site before after clear the cache from backend?
·
Wednesday, 04 July 2018 11:29
·
0 Likes
·
0 Votes
·
0 Comments
·
Arlex,

No I'm not sure... That is the first time I have seen that. I just cleared my cache and it looks like the CSS is gone but also all the posts and articles are missing?
·
Wednesday, 04 July 2018 11:39
·
0 Likes
·
0 Votes
·
0 Comments
·
I pushed up the custom CSS files and it should be good now
·
Wednesday, 04 July 2018 11:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you sir, that seemed to work perfect. I also got the design CSS back so everything should be good. One more question while I have you. Do you know why the 'random posts' extension sometimes shows video and sometimes shows nothing for the video posts? I have checked and the code all seems the same but they never show the video only some...
·
Wednesday, 04 July 2018 12:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Hm, so strange, even i clear my browser cache, i still seeing this blank space on the page http://take.ms/OXpP0

Actually purge the cache shouldn't remove your custom css, is it you apply those custom css into those cache css file?

Do you know why the 'random posts' extension sometimes shows video and sometimes shows nothing for the video posts? I have checked and the code all seems the same but they never show the video only some...

You have to disable this 'Remove HTML Tags' setting from your Random post module, so it can able to load those HTML code on the module .e.g iframe tag.
·
Wednesday, 04 July 2018 12:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Arlex,

Thank you sir. That was very well done, great customer support. You are great at what you do thats why I've been with you guys for almost 5 years. Thanks again sir, great work!

Steve Mengelkoch
Final Web Design, Inc.
·
Wednesday, 04 July 2018 12:58
·
0 Likes
·
0 Votes
·
0 Comments
·
You're most welcome Steve.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
·
Wednesday, 04 July 2018 13:12
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post