Hey Dominique,

Can you provide us with your Joomla backend and FTp access so we can help you check on this?

By the way, may i know which email client you using?

Hello,

I've just added the Joomla and FTP information for you.
We receive post notifications on Gmail and Outlook => the image doesn't display for the two
Please don't publish new post for testing post notification before our approval.

Thanks.
Best regards.

Hi Dominique,

I am really sorry for the delay of this reply as it public holiday for all of us here in Malaysia.

Can you forward the email notification to ezrul@stackideas.com so we can take a closer look on the image structure on the email?

Hi,

I forwarded the email notification this morning (my time).
You should have received it few hours ago.

Best regards.

Hi Dominique,

I am really sorry for the delay of this reply due to different timezone here in our country.

Can I have the permission to update your easyblog to latest version and then create some test post and see if the image did get generated correctly after update?

Hi,

Ok. You can update Easyblog. I did a backup and desactivate the post notification for subscribers only (not administrators).
By the way, my client says that the number of post view always start at 57. Could you take a look at this too ?

Thanks in advance.
Best regards.

Sorry, it's not concern the number of post view but it's the linkedIn meter which always start at 57.
Thanks.

Hi Dominique,

I am really sorry for the delay of this reply as I've missed out this post earlier.

I've updated your easyblog to latest version and created a test post on your site with image. Can you check your email notification and see if the email is generated correctly?

Hi guys,

I'm experiencing the same issue. This occurs in different browsers AND... as you recall I had reported a similar issue a OVER ONE MONTH AGO with still no solution!!!

See post:
http://stackideas.com/forums/broken-image-in-post-notification

Looks like the issue also exists in Easy Social (can't see thread as we don't have access)
See post:
http://stackideas.com/forums/images-missing-in-email-notifications

Please post the solution here so we can all benefit.
Cheers,
G

Hi.

Sorry but I received no post notification today.
However, the post notification for administrators is active in the Easyblog parameters.

Best regards.

Hey Dominique,

I am really sorry that delay of this reply,

Can you give it a check? Because I just published 2 test post in your site,

By the way, the following screenshot is what i get from the gmail result.

If still got issue, can you forward your 2 email to my email address ? arlex.wong@stackideas.com


=============================================================================================================
Hey Gilles,

Looks like the issue also exists in Easy Social (can't see thread as we don't have access)
See post:
http://stackideas.com/forums/images-missing-in-email-notifications

This issue is actually different with the current issue. By the way, I will reply you on your original thread.

Hi.
The issue seems fixed. Thanks a lot for your help!
Could you tell me how you fixed the issue ?

Best regards.

Yes, please tell us ASAP what the fix is so we can apply it as well.
my post: http://stackideas.com/forums/broken-image-in-post-notification

Cheers,

Hey Dominique,

That was really strange is because I didn't apply any fix in your site.
May i know when you view these email on your outlook is it work fine also?
If yes, can you create a new post(contain some image) publish in your site and see is it everything is work fine?

===================================================================================================================
Hey Gilles,

Can you provide us with your email address? so I can try send the email notification in your email address, because I suspect different email client have their own different standard to detect the image.

Hi.

I work fine for Gmail and Outlook.
Maybe it was simply fixed with the last version of Easyblog you updated on my site (5.0.26).

Best regards.

Hi Arlex, I just emailed you to your personal acct .
You now have my email address.

i doubt it's the email client.
1. I'm not the only one experiencing the issue,
2. It occurs on multiple clients.
3. If I look at the source from the email, the url for the image is incorrect (created by EB).

UPDATE:
The source of the image in the EB email created is incorrect. It's using a relative path instead of an absolute, hence the broken image. Unless I'm out in left field, the problem is indeed in EB.

 <p style="text-align: center;"><img alt="detachment" src="images/detachment.jpg" height="348" width="500" /></p>

G

Hey Dominique,

Thanks for getting back to us your issue resolved.

Can I have the permission create 1 test post in your site? because I would like double check is it different email client issue, because Gilles is using Thunderbird email client and he also facing this issue, but we already double check in our test site and view email notification from Thunderbird , the image is display correctly.

=======================================================================================================================
hey Gilles,

Thanks for your input, if Dominique can grant the permission to me, I will create a test post and send a new post email notification to you.
When you receive the email notification then forward to my email address arlex.wong@stackideas.com

Hi Arlex,
Remember, I mentioned my client also experienced this with Gmail.

How can it be an email client issue when the email message html created by EB contains a broken image link? I specified before that the image link had a relative URL which can not be resolved. It should be an absolute URL. The email client is merely displaying the email generated by EB. The problem is with EB. Nothing to do with the email client.

I look forward to a solution... .this has been going on,[b} unresolved, for over one month[/b] now.

Hey Gilles,

I am sorry that delay of this reply,

Remember, I mentioned my client also experienced this with Gmail.

I've checked in your original thread but you seems like you didn't mention your client having this image broken issue in Gmail client.

Regarding with your issue, I will continuous reply on your original thread ( http://stackideas.com/forums/broken-image-in-post-notification ) since this post thread owner already solved his issue.