By Lynn Fredricks on Monday, 12 January 2015
Posted in Technical Issues
Replies 3
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On no other links but EasyDiscuss am I seeing this. We have a site where all the Font-Awesome characters are broken but ONLY on EasyDiscuss pages. That is, the Font-Awesome powered template (from Rockettheme) and EasyDiscuss itself appear horribly mangled under Firefox. Ive tested the same page under Chrome (Win 32) and no problem. Firebug is saying that it cannot load the fonts and yes, that directory doesn't exist (2.1 sub-directory), but a newer version (3.1 sub-directory) of the directory does.

Im thinking this is likely an upgrading problem with EasyDiscuss but Im not sure.

My initial assumption is that simply copying the files over to a 2.1 directory will solve the problem, but that's an ugly workaround for something that probably is coming from an out of date theme. What do I do to solve this?
Hi Lynn,

I am sorry for the late reply.
I have fix this issue with your site. Can you verify this issue is resolved?
What I have fixed on your site is:
1. Re-compile EasyDiscuss theme stylesheet: EasyDiscuss > Settings > Layout > General. Here is my screenshot: http://screencast.com/t/8jAao6deyPU .
2. Clear EasyDiscuss cache: EasyDiscuss > Dashboard.
3. Clear site cache.

Hope this will help.
Thanks.
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Tuesday, 13 January 2015 12:32
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Hi Lynn,

I am sorry for the late reply.
Can you provide us with backend access and FTP access so that we can debug this issue with your site? I can't replicate this issue with our local.

Please advise.
Thanks.
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Monday, 12 January 2015 11:54
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Site details have been added.

Did you check using Firebug as I said? That clearly shows the fonts are trying to be loaded from a directory that doesn't exist.

BTW, Id like specific feedback on any changes made.
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Tuesday, 13 January 2015 08:05
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