Hi Alain,

For some reason the mobile version is loading on the desktop. Perhaps there is some sort of cache active. The back-end access is not working. Please advice.

Hi Raymond,

Thank you for your reply.

The credentials:

https://www.lereel.net/administrator/

ID: Stackideas

Pswd: Stackideas987654321

Regards
Alain

Thanks Alain.

I loaded the page just now and found that it is no longer showing mobile view(attached). Are you still seeing mobile version on the desktop?

By the way, if you experience the issue again, my suggestion is to clear all cache from Joomla, disable cache in global configuration and unpublish all cache extensions/plugins. Then hard refresh the page on the browser.

Hello Raymond,

It works on desktop and on Android phone with Firefox but not with Chrome.

Hey Alain,

Have you try my suggestion from above?

By the way, if you experience the issue again, my suggestion is to clear all cache from Joomla, disable cache in global configuration and unpublish all cache extensions/plugins. Then hard refresh the page on the browser.

Hi Raymond,

Yes I did.

Hey Alain,

May I know what is the result?

By the way, currently I see that the cache from my suggestion are still enabled.

I did again according your instructions. Ok on desktop. Not on mobilephone.

Hey Alain,

Your site looks ok on mobile phone. Refer to the attached files, which I included a comparison with our demo site(https://easyblog.stackideas.com/) on mobile. You can view our demo site on your phone and compare.

Hey Raymond,

I applied again your cache suggestion then activated all cache again. And now it's working well on desktop and mobile.

Thanks for your help.

Best regards
Alain

You're most welcome Alain. Glad to know that it's working well now.

Regards.