Hi Dan,

Can you provide us with the following credentials so we can help you with the issue directly?
1) Joomla backend access
2) FTP access
3) Your Facebook account access

If you are requested to submit your site details, you may do so under the tab Site Details below. Please be rest assured that these information will only be visible to the support team from Stack Ideas.

Please advise.

Hi Ezrul,
Nick is working on it, Thank you
Dan

Hello Dan,

I've replied to your ticket.