By Tim Gurney on Monday, 27 July 2015
Posted in Technical Issues
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Hi,

Having some issues with the Blog image not appearing in Facebook posts. Initially I tried using auto-post, but when that did not work I tried copying the URL directly into Facebook but each time there is a placeholder displayed for the image (see example). The image displays fine from within EasyBlog on my website.

On a separate, but linked issue the Author photo in the main EasyBlog latest and articles displays offset with a border on the bottom/right sides of the photo; however when you click the photo to display the Author page it displays correctly.

Appreciate any help you can offer
Hi Tim,

I have inspected your site and I believe this post do not have blog image/cover. This blog image/cover is needed when sharing/autoposting to Facebook. Can you try put a blog image/cover for your post and I believe this will resolves the issue.

Please do update us back.
Have a nice day.
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Monday, 27 July 2015 11:43
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Thanks. You were right...there was no cover photo.

However after selecting a cover photo it still did not post it to Facebook even after deleting and re-inserting the link. What did change then was that when I re-posted, where the placeholder image had been, I had the ability to click on the placeholder and select a photo so I just had to download the image from my website, save it to the local PC and re-upload it to Facebook. It is definitely not as smooth as the previous version, but does work in a round about fashion.

Any thoughts on the Author photo issue?
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Monday, 27 July 2015 12:05
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Hey Tim,

Perhaps you can provide us with your Joomla backend and FTP access so we can check on the issue directly?
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Monday, 27 July 2015 12:18
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Hey Tim,

Also can we have permission to help you update to latest version 5.0.17 in your site? Because I noticed the post cover is not show out in blog entry page, and this post cover issue already solve in latest version of Easyblog.
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Monday, 27 July 2015 12:22
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