By Phivos on Thursday, 28 April 2016
Posted in Technical Issues
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Dear support,

If a user comments in an EasyBlog article and then another user likes that comment, then the first user receives an email that his comment has been liked by the second user. The link in that email received by the first user, that is supposed to redirect to the article does not work (it leads to "The address is not valid" error).

The same time an email is sent to the site's administrator informing him that a new comment has been placed. The link to the article in that email functions correctly.

Please have a look. Thank you in advance.

Regards,
Hi Phivos,

I just tried to like a comment on your blog site and then try to click on "View Comment" button inside the email preview but it seems like the link did get redirected correctly. May I know is there a specific steps that I need to follow in order to replicate the issue?
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Thursday, 28 April 2016 16:14
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Dear Ezrul,

Thanks for the prompt response. You have to test the link inside the email received (not the preview) by the user (not the administrator). I guess you have to comment a blog article and then like that comment with another user, in order for the first user to receive the email. Please put your email for test purposes in the user provided as "Mark".

Regards,
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Thursday, 28 April 2016 17:22
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Hi Phivos,

I have apply some fix internally and now the email redirected to the exact blog post. Please have a try.

Have a nice day ahead
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Thursday, 28 April 2016 18:03
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Dear Muhammad,

It has been fixed. Thank you for that. I guess this fix will not be lost on the next EasyBlog update, is that correct?

Regards,
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Friday, 29 April 2016 13:34
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Hi Phivos,

This issue is already fixed internally, and it will not changes as you update incoming latest version of EasyBlog
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Friday, 29 April 2016 15:29
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Dear Fadhli,

Thanks a lot for the prompt response.

Regards,
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Friday, 29 April 2016 15:40
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You are most welcome Phivos

Have a nice day ahead!
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Friday, 29 April 2016 15:44
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