Hi Geoff,

To be honest, I'm not familiar with how this 3rd party site works or how they are accessing the blog posts on EasyBlog. Perhaps you can get a tech support from their end to explain how and where exactly we are blocking the access to the blog posts?

I believe we can provide a solid answer once we get a clearer picture and more clearer explanation is provided.

Hi - an update on this.
Recurpost initially blamed my website, but then told me there was a problem with compression at their end, which they've now fixed. And it's true that image previews are now showing up fine on their site.

However, as the posts still aren't showing up on facebook with images, they said this:

"Tell your developer that the encoding/compression on your web server is somehow messed up. He probably wanted to compress your pages for faster delivery, but something somewhere is crashing the compression and hence creating issue."

Does this mean anything to you? Or do I need to try my web developer and see if it makes sense to him?

Many thanks.

Hey Geoff,

I tried using Facebook debugger to scrape the image from one of your blog post and the image cannot be scraped. Since that's the case, the images will not appear in Facebook.

I tried disabling this option in your Joomla's global configuration(http://take.ms/2rM6j) and after that, Facebook can now crawl the page's opengraph info.

From what I recall, the issue with gzip compression occurs before in an older Joomla version. So perhaps you can try updating your Joomla version to the latest and see if gzip does not cause any issue with FB.

But before you do decide to update Joomla, you should do it on a development site first to avoid any compatibility issues between your extensions and Joomla's latest version.

EDIT: added missing screenshot link

Thank you very much Raymond - I appreciate your help with this. I'll update my Joomla version - it needs doing anyway. Hopefully, that will solve my issue.

Alright Geoff and you're most welcome.

For now I will lock this thread. If you have anymore issues regarding Facebook sharing after updating Joomla, feel free to start a new thread so we can assist you.

Regards.