Blank white screen when clicking on profiles
By P Hughes on Saturday, 25 April 2015
Posted in Technical Issues
Replies 4
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Hi

Sorry to trouble you, i've moved to a new host and i'm having problems with easysocial, when i click on profiles i just get a white screen.

It could be a php setting just not sure.

Could you have a look for me please.

all the best

steve
Hi P Hughes,

It seems like this 2 3rd party app hitting this issues :
Event — Create Ticket Types
User — My Ticket Purchases

I have temporary disabled this 2 apps, it should work fine now,

can you consult with this app provider regarding this 2 error and see how it goes?



Warning: require_once(/JoomlaFolder/components/com_jticketing/helpers/main.php): failed to open stream: No such file or directory in JoomlaFolder/media/com_easysocial/apps/user/jticketMyEvents/jticketMyEvents.php on line 52



Fatal error: require_once(): Failed opening required 'JoomlaFolder/components/com_jticketing/helpers/main.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /JoomlaFolder/media/com_easysocial/apps/user/jticketMyEvents/jticketMyEvents.php on line 52
Arlex Wong
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Saturday, 25 April 2015 17:11
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Hi

I got it thanks, jtickets is in database but not installed, that would cause it wouldnt it.

Thanks

Steve
P Hughes
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Saturday, 25 April 2015 17:28
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Just installed JTickets and all is well, thanks for spotting my error.
P Hughes
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Saturday, 25 April 2015 17:40
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Hi P Hughes,

You're welcome.
Arlex Wong
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Saturday, 25 April 2015 17:45
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