Blank token
By RRobert on Monday, 29 April 2019
Posted in General Issues
Likes 0
Views 563
Votes 0
Hi i currently have ablank token on invoices while i've configured pplans in order to not showing them. i've tried to solve this problem by setting "skip free invoice" on Yes. But it change nothing, because in my case invoices are automatically created by "profile based plan" app while user subscribing.
Have an idea of the way to solve that?
Regards
Hey RRobert,

I've checked your site and found that the user details token you are using in different from PayPlans 4.x version.
It should be as attached screen shot.

In Correct Token


[[USERDETAIL_ADDRESS]]

[[USERDETAIL_CODEPOSTAL]] 

[[USERDETAIL_VILLE]]


Correct Token as


[[USER_CUSTOM_DETAILS_ADDRESS]]

[[USER_CUSTOM_DETAILS_CODEPOSTAL]]

[[USER_CUSTOM_DETAILS_VILLE]]


I've already updated correct token at your site. Please take a look on this issue again and update me if still issue persist.

Thank you for understanding !
karanveer singh manohar
·
Monday, 29 April 2019 19:46
·
0 Likes
·
0 Votes
·
0 Comments
·
ok thank you
RRobert
·
Tuesday, 30 April 2019 14:40
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi RRobert,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
karanveer singh manohar
·
Tuesday, 30 April 2019 14:59
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post