Blank pages
By muhanad on Thursday, 19 March 2015
Posted in General Issues
Replies 10
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Hi,

I need your appreciated help I'm encountering blank white pages when

1- i view "all user page" in front end
2- when i save profile type in backend


Regards
Hi Muhanad,

I am sorry for the late reply.
I unable to replicate this issue on your site. Here is my screenshot: http://screen.stackideas.com/2015-03-20_1922.png . I also have ask my colleague to test this and he also can view all user without blank page.

I am really sorry. Please advise.
Yasser Ibrahim
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Friday, 20 March 2015 19:25
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Hi Muhanad,

We have release a new version of EasySocial. Can you try update EasySocial to the latest? Please update us back on this issue.

I am sorry for the inconvenience caused.
Yasser Ibrahim
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Thursday, 19 March 2015 22:04
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Hi mohd,

this is the first time i update easyosocial, does the backend automatic update install the component again and my changes to files will be gone or it only patches the old version with only the modified files.

is there a patch?
muhanad
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Friday, 20 March 2015 00:49
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Hello Muhanad,

If you update through the updater, the files in EasySocial will be updated as well. It's pretty similar like how you install a new / upgrade the extension

What / which files have you modified?
Mark
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Friday, 20 March 2015 01:49
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Hi Mark,

oh nothing serious. i did change couple of css lines here and there.
muhanad
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Friday, 20 March 2015 02:37
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Hi,

The user page is still blank in frontend


Regards,
muhanad
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Friday, 20 March 2015 02:49
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Hi Muhanad,

I am sorry as I unable to replicate this issue. Perhaps there is cache on your site or your browser. Can you please clear the caches and test this again.

Please advise and have a nice day.
Yasser Ibrahim
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Friday, 20 March 2015 12:53
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Hi Mohd,

I did clear the cache, but not sure why this is happening on my site. I left the details so maybe you can take a look.


Regards,
muhanad
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Friday, 20 March 2015 16:28
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Hi Moh,

That's just weird!!! it was not working for days and even after upgrade! now it's working:o


Thanks anyways and sorry if i have wasted support time!
muhanad
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Friday, 20 March 2015 20:00
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Hello Muhanad,

You are most welcome. Glad that your issue has been resolved now
Ezrul Fazwan
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Friday, 20 March 2015 22:02
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