Blank Page when I click on my blog from the home page
By Ahmed Mansour on Wednesday, 04 June 2014
Posted in Technical Issues
Replies 5
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web site: http://www.gadgetsrepair.co/

when you click on BLOG, it goes on white blank screen

however, if you click on "LATEST BLOGS" from the bottom, it works fine

my easyblog version came with the template , i just purchased the one year subscrption, and updated it, still the same blank page.
Hello Mansour,

I've login to your admin site but it seems like I don't have full access to your setting. Can you give full access so I can easily debug your site? and can also provide us your FTP just in case.
Nik Faris
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Wednesday, 04 June 2014 10:30
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Hello Ahmed,

Could you please set the user privilege for the user account "easy blog" shown here in this screenshot http://screencast.com/t/XR1kkNipw0hU to super user ? This is to allow us more privilege to investigate the issue that you are currently having now.

Thank you

Regards
Kheng Wei
Ooi Kheng Wei
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Wednesday, 04 June 2014 10:43
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access granted
Ahmed Mansour
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Wednesday, 04 June 2014 11:02
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Hello Ahmed,

Can we have your FTP access as well in order for us to further investigate your issue?

Regards
Kheng Wei
Ooi Kheng Wei
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Wednesday, 04 June 2014 12:45
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Hello Ahmed,

Your easy blog page is working now. The issue is caused a blog post shown here in this screenshot http://screencast.com/t/QeKLqPN2. In order to publish back the un-publish article, you may have to go to your php.ini file and increase the memory_limit to 256 MB at line 479 if your site is run locally. If your site run by web hosting you may ask them to increase the memory_limit to 256 MB.

Regards
Kheng Wei
Ooi Kheng Wei
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Wednesday, 04 June 2014 15:40
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