By Christian Zola on Tuesday, 29 September 2015
Posted in General Issues
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I have an easysocial here http://www.cmfionline.org/mountolive.
the joomla install also has easyblog and easydiscuss and komento.

all users management are from easysocial.
when i login and then try to signout, it ends up with a blank page.
Also, when i use the normal joomla logout button, nothing happens.
The ususal joomla login/register are pointed to the easysocial user login/register pages.

I need help with this. I want a smooth user management procedure.
I can give you admin access if you do need it.
Hey Christian,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue? By the way, I don't seem to see any EasyBlog / Komento license associated with your account. Am I missing anything here?
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Tuesday, 29 September 2015 22:20
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See site details for the access.

-edited-

I am not sure i have FTP activated. Do you need it absolutely?

-edited-

Regards

//Gordon Atanga
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Wednesday, 30 September 2015 15:38
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Hi Christian,

I've fix the redirection for you by changing the logout redirection menu item at your backend > easysocial > settings > users > logout redirection to "main menu - home", http://screencast.com/t/mcTioivPshoS . As for the joomla logout issue, I believe it is best for you to contact with joomla developers itself as it is not related with our components.

Regarding on your account merging request, I will forward this to our marketing department and they will get back to you right away.
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Wednesday, 30 September 2015 16:19
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Hey Christian,

I can help you merge to any account you want. But I am getting a bit confuse here. Which account do you prefer in the end? cmfionline?
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Wednesday, 30 September 2015 16:36
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Please merge into the cmfionline account.
Also, we are a christian (non-profit) organization/community.
The cost of maintaning the four extension is and would be relative too high for us.
Please could you make me a favor with an annual cost reduction? As you see, i am using the free komento instead of the pro version.

Many thanks in advance,
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Wednesday, 30 September 2015 16:49
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Hey Christian,

Already merge all your extension into cmfionline

Usually we don't often give out discount but I manage to ask my manager to give you this discount code: STACKPROMO20DISCOUNT
You can use it to reduce the cost of your next purchase

Remember to "Update Coupon" with the coupon code above at your cart before you pay.
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Wednesday, 30 September 2015 17:25
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