By Richard on Wednesday, 15 May 2019
Posted in Technical Issues
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When clicking on Videos (and then videos) in the Administration area, it goes to a blank page (if i click on videos followed by categories, everything is fine.
I've checked on your database under this #__social_videos table, it seems like there got stored some of the empty data, you can check my attached screenshot below.

Currently I am not sure how to replicate this so it will store those empty data which caused this issue.

For now I already manually removed those 2 row data under this table #__social_videos , it should work fine now.
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Wednesday, 15 May 2019 18:15
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Thank you Arlex, all good, i noticed 3 videos (id 23, 24 an 25) do not appear in the category list in the front end video section, or the totals for the category, is that because they were added direct to an Event Video Stream, not the main community stream?

Or is there another reason?
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Wednesday, 15 May 2019 20:46
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You're most welcome.

Oh, that 3 videos is actually located at the event which is https://www.bowlschat.com/community/events/23-bowls-usa-national-championships-2017/videos , because the video listing page only show the user uploaded video only.

In other word, it doesn't show those video who upload into group/event/page.
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Thursday, 16 May 2019 10:51
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Perfect Arlex, thank you for your help, appreciated.
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Thursday, 16 May 2019 11:12
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Thursday, 16 May 2019 11:14
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