By Dalia Jas on Friday, 25 November 2016
Posted in General
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Hello,

You already helped me today with EasySocial update. But I still have new issue.

Blank page becomes after trying to login. I think it might be related to JFBConnect. Is there something I need to do with new version of EasySocial and JFBConnect???
Oh, so much waiting for your help. As when I try to login all the site besomes blank and thats it. I am afraid to loose many users.
I tried to disable JFBConnect but the problem still occured.
Thank you!
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Friday, 25 November 2016 18:58
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Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 1966080 bytes) in ..

It seems like you hitting this memory limit issue, can you consult with your webhosting provider to help you increase your server php memory_limit to 256M or 512M?
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Friday, 25 November 2016 19:18
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I am 100% sure that this error mesage was also shown months ago (when setting Error Reporting to maximum), but when putting back to default - everything was ok. Pages loaded normaly.

I had issue this night that after EasySocial not succesful update (I firstly tried to update via backend "Update now"), all the pages got blank. Your team helped, and now the same issue (page getting blank) happens only when trying to login.
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Friday, 25 November 2016 19:29
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Sorry for taking your time. Seems to be you were right

Webhosting provider increased server php memory_limit to 512M and that issue is gone.

Thank you!
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Friday, 25 November 2016 19:55
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 25 November 2016 20:03
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