Blank composer screen when creating or editing a blog post from the front-end
By Paul Lee-Maynard on Monday, 21 March 2016
Posted in Technical Issues
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All of a sudden yesterday, after publishing the site (which up to that point was in development and content was only available to registered users), the composer appears to have stopped working. When a registered user logs in at the front-end and attempts to create or edit a blog post, the composer window opens and is blank with only the red corner cross showing to close the window.

The composer opens fine from the back-end.

I have seen similar issues in the forum and have checked that there is a default category, which there is. I've also checked ACL settings for registered users and these seem to be as they should.

I'm hoping you can help fix this for me.

Thanks

Paul
Hi Paul,

I am sorry for the inconvenience caused. Is it possible for you to provide us with the back end (as a super user) and FTP access to your site to check on this issue?
Muhammad Fadhli
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Monday, 21 March 2016 17:04
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The login i included should work for the back-end as well. Let me know if not.

Thanks

Paul
Paul Lee-Maynard
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Monday, 21 March 2016 17:29
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It is worked, but I need the account as a super user. Because I need to look further on this issue. Hope you will understand
Muhammad Fadhli
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Monday, 21 March 2016 17:43
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This account is assigned to the Super User group, so you should have full access...

Paul
Paul Lee-Maynard
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Monday, 21 March 2016 17:46
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Hi Paul,

I am sorry, but I still can't fully access your back end (refer this screenshot: http://screencast.com/t/whdjQEtVyE).
I have inspected that, you did not select any category on the Create menu item.Can you select a category for it by:
1.Click Menus->Main Menu->Create ( refer this screenshot :http://screencast.com/t/Dy2klCca8UO)
2.Select a Category (refer this screenshot : http://screencast.com/t/tdzJz8rkGN)


Hope this helps
Muhammad Fadhli
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Monday, 21 March 2016 18:08
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Hi Mohammed. I'm really sorry - I've obviously manually adjusted the ACL in EasyBlog and didn't reactivate that.

I've checked and you are quite right. I've now added a default category to the menu items (in addition to previously setting a default category in the EasyBlog settings).

I've tested this and it is all working ok now.

Thank you!

Paul
Paul Lee-Maynard
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Monday, 21 March 2016 18:16
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Nothing to be sorry about Paul . Glad that your issue is resolved now.Please let us know if you require any further assistance

Have a nice day ahead Paul
Muhammad Fadhli
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Monday, 21 March 2016 18:22
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Hi Paul,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Syazwan Dzulkifli
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Monday, 21 March 2016 18:22
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