Birthday field user complaints
By nev sagiba on Thursday, 18 August 2016
Posted in General Issues
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Hi,

Quite a few users complain that they get stuck or have "ease of use" issues with the birthday field drop-down widget and so they give up and don't join.
Whilst I find it easy and see no problem, it is stopping people from joining.
Any chance it could be simplified to manual use only; or dedicated drop-down for each parameter such as Facebook uses?

Regards,
Nev
Hi Nev ,


Quite a few users complain that they get stuck or have "ease of use" issues with the birthday field drop-down widget and so they give up and don't join.

Did you meant that this issues occurs when user sign-up/register on the site? You can try to change the view of the birthday field drop-down by disabling "Calendar Mode" at Backend>Components>EasySocial>Profile Types>*your profile types*>Custom Fields>Birthday as shown http://prntscr.com/c74nnk.

Suggestion: You can just disable "Required" Backend>Components>EasySocial>Profile Types>*your profile types*>Custom Fields>Birthday as shown http://prntscr.com/c74qiv so that user can ignore this birthday fields when registering .

Hope this helps Nev .
Abdul Warith Norudin
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Thursday, 18 August 2016 11:06
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Hi Abdul,

Many thanks!
That appears to be easier for newbies.
BTW the year field only reveals 3 digits even when one enters 4.
It may cause some confusion with newbies


Regards,
Nev Sagiba
nev sagiba
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Thursday, 18 August 2016 14:28
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Hi Nev,

That appears to be easier for newbies.

It suits them i think


BTW the year field only reveals 3 digits even when one enters 4.
It may cause some confusion with newbies

I forgot to put year at "From year" field. I have put 2003 as it will make sure only age 13 and above can register on your site as shown http://prntscr.com/c76mtc. Hope this not make confusion for the "newbies"
Abdul Warith Norudin
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Thursday, 18 August 2016 15:24
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Hi Abdul,

Thanks for your great support
I think everyone should find it easy now.
Also thanks for the setting

Best regards,
Nev
nev sagiba
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Thursday, 18 August 2016 17:01
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You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
Muhammad Fadhli
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Thursday, 18 August 2016 17:03
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