Big error/bug detected in Easydiscuss conversations
By Gustavo on Thursday, 27 June 2019
Posted in Technical Issues
Likes 0
Views 754
Votes 0
Look at the image I attached to this post. This error ocurres when I do/did this (I tried it 3 times! and the same error happens):

Account A and Account B.

- A sends a message to B.
- A deletes the message before B reads the message, then B still sees the sent message, but when B wants to delete it, the error happens. In short, the error happens when someone tries to delete a conversation which the other person already deleted.

This is something all of you can resolve in my website? or is it a major problem that would be fixed in the next version of Easydiscuss? (Don't forget my another post about a minor problem, but a problem after all).
I tested this in easydiscuss.stackideas.com and I saw that this problem only occurrs in my webiste. Can you fix it? What was the problem?
Gustavo
·
Thursday, 27 June 2019 15:24
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

It seems that it is a bug.

I had applied the fix on your site already which is at JoomlaFolder/administrator/components/com_easydiscuss/models/conversation.php.

Can you have a try again and see how it goes?
Irwin
·
Thursday, 27 June 2019 16:02
·
0 Likes
·
0 Votes
·
0 Comments
·
Ok. I will test.
Gustavo
·
Thursday, 27 June 2019 16:06
·
0 Likes
·
0 Votes
·
0 Comments
·
Alright, do keep us updated then.
Irwin
·
Thursday, 27 June 2019 16:18
·
0 Likes
·
0 Votes
·
0 Comments
·
:O Now the trouble is gone!

1) By the way: why are my "names" so big? can you make it smaller? Thanks in advance!
Gustavo
·
Thursday, 27 June 2019 16:25
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

It seems that this caused it and may I know did you install this 3rd party component? https://take.ms/d9SAs
Irwin
·
Thursday, 27 June 2019 19:27
·
0 Likes
·
0 Votes
·
0 Comments
·
3rd party component? Like what? I only bought Komento, Easyblog and Easydiscuss. How do I change that size?

Do you mean that another component caused our "conversation problem"? How do I change that size?

I have another question: how or where did you fix our conversation problem? I have not seen any new details in " cloudbase3-custom.css". Are you sure that in the future (when a new update of Easydiscuss arrives) the problem won't come back?
Gustavo
·
Friday, 28 June 2019 00:57
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

I am sorry that I was not clear enough for it yesterday.

Actually, it seems that it is caused by your current template's CSS https://take.ms/CTnwa .

I had helped you to apply the following custom CSS for the fix into Backend > EasyDiscuss > Themes > Custom CSS:


body #ed .title {

    font-size: 12px;

}


Can you have a try again and see how it goes?

Do clear all of your caches before you see the changes.

I had applied the fix on your site already which is at JoomlaFolder/administrator/components/com_easydiscuss/models/conversation.php.


For your another question, the file that I fixed was on the above directory path and no custom CSS is involved. The fix that I applied on your file will be included on the next release.
Irwin
·
Friday, 28 June 2019 11:27
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you! All is fine!
Gustavo
·
Friday, 28 June 2019 21:56
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Irwin
·
Saturday, 29 June 2019 10:50
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post