Hey there,

I am really sorry for the delay in this reply as it was a weekend for us here.

May I know what is the access for this when I was trying to access your backend as shown in the screenshot? https://monosnap.com/file/f4WSuz3cthvAK2dNdQ84Lk8iEAYdK9

Also, I am getting the following error when I was trying to access your FTP:

Command:	MLSD

Response:	550 Unable to handle command

Error:	Failed to retrieve directory listing

Oh, bevor I wanted to provide you with the login, I just checked again ... and it's working now.
Kind of strange. But thank you for your kind response

You are most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.