By Rik Brown on Wednesday, 01 February 2017
Posted in Technical Issues
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I've noticed that when clicking on this user's
"About" link, that it will repeatedly show the "Basic Information" lines 10 times as also shown in the attached image.

FYI, I've only noticed the problem on this particular user and it happens in both Chrome and MS Edge.

Any ideas how to fix?

Thanks. -- Rik
Hello Rik,

I am really sorry for the delay of this reply as it is actually a public day off for us here. I tried checking your site and it looks like in the "Business" profile type, there are multiple duplicates of headers and custom fields as you can see here, http://take.ms/NqgLA

Was this profile type imported from somewhere or did you manually create it?
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Wednesday, 01 February 2017 12:04
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I tried checking your site and it looks like in the "Business" profile type, there are multiple duplicates of headers and custom fields as you can see here, http://take.ms/NqgLA

Was this profile type imported from somewhere or did you manually create it?


Hi Mark,

I believe that it was imported when we migrated from JomSocial.
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Wednesday, 01 February 2017 16:51
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I see, that explains the mass duplicated fields. Though I find it strange because we merely import what data there is in Jomsocial into EasySocial unless you have customized the behavior of the custom fields in Jomsocial either via modifications or 3rd party addons.

By the way, can I remove those duplicate fields for the Business profile type?
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Wednesday, 01 February 2017 17:01
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By the way, can I remove those duplicate fields for the Business profile type?


Yes, please do. I couldn't find a way to do so.

FYI, if I click on the "Business" account type in order to edit its "Custom Fields" I get an Apache error 500 (which displays a static version of our home page). So I believe you might need to directly edit one of the tables with the MijoSQL component.

I found the jos_social_fields table which seems to have duplicate rows but I was afraid to touch it as the ids might link to another table as well.

Thank you. -- Rik
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Saturday, 04 February 2017 12:12
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've manually delete those duplicate custom field from 'Business' profile type, can you give it a check again is it work fine now?
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Saturday, 04 February 2017 22:46
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Arlex:

It appears to be working fine now.

Thank you very much! -- Rik
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Sunday, 05 February 2017 02:56
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Sunday, 05 February 2017 09:43
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