By Sean Carney on Thursday, 31 August 2017
Posted in General
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We keep seeing people trying to share our web pages in social media (Facebook actually) and the cover photo for the particular blog does not display. Instead it displays one of our badges from the rewards system.

Do you have any idea why?

Sean
Hey there,

I am really sorry for the delay of this reply as it is a public holidays for us here.

Perhaps you can share with us which page URL you trying share in Facebook?
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Thursday, 31 August 2017 15:48
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Just about any page will do this actually. In many of the groups we are in our members try to share our pages and these icons display instead of the post cover images.
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Friday, 01 September 2017 09:10
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OK. I just did a test where you can see it. Go to the following page:

https://www.facebook.com/StackIdeas/

Then look at my reply to a comment somebody made in the post you recently put up about EasySocial 2.1 Alpha Released

You will see my post displaying a rewards badge instead of the post cover image.

Thanks, Sean
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Friday, 01 September 2017 09:15
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Hey there,

I am really sorry for the delay of this reply as it is holidays for us here.

I only test with Easyblog, then i realised your single blog post page doesn't render OpenGraph tag that is why Facebook unable to get the correct post cover image.

I already help you enabled back that setting from backend Easyblog configuration setting, you can check my attached screenshot which setting i referring.

Then you have to copy your blog post URL and paste in Facebook debugger tool, let Facebook recrawl again on your blog post and get the correct content when the user trying to share on Facebook.

https://developers.facebook.com/tools/debug/
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Friday, 01 September 2017 11:48
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Thank you very much,

Sean
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Friday, 01 September 2017 22:10
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You are most welcome Sean
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Friday, 01 September 2017 22:12
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