Hi Robert,

I would like to investigate the issue directly on your site. Can you provide me your site access at http://stackideas.com/dashboard/site so I can do so? Thanks.

Also can you let us know which user is experiencing the issue?

Hi Raymond

Sorry for the late reply, I have looked at the .badge file and have included in the attachments, it does not state a user in the script and I have changed the original frequency from 100 to 300 and will see if it works, also why do I only have 13 .badge files in /admin/components/com_easysocial/include/badges and their are more than this on the site?


Kind Regards
Rob

Hey Rob,

A badge file may contain one or more rules. So even if there are 13 files, it would still have more than 13 rules since each rule file contains more than 1 rule.

Hi Guys

Sorry for late reply Mark

The badge is still not auto assigning on any user, all other badges seem fine.

Kind Regards
Rob

Hey Rob,

I have tested this locally and I could not replicate the issue(http://take.ms/Z6Owk).

Therefore I have to test this on your site. Can you provide us your backend, ftp and db access so we can proceed with the troubleshoot process efficiently? Thanks.

Hi Raymond

Thank you for your reply and will arrange all this and update with credentials

Thanks
Rob

Alright Rob. Let us know once you have done so.

Thanks.

Hi Raymond

Sorry for late reply and I will close this ticket as upgraded to 2.1 and will see if the badge still does not auto assign it only seems the point achiever badge.

Kind Regards
Rob

Alright Bob.

Feel free to start a new thread if you have any issues.

Regards.