Backend Admin Access to manage comments
By Robert Stewart on Wednesday, 01 June 2022
Posted in Technical Issues
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Hi,
I have set up a couple of administrator to allow them to access Komento from the backend (unpublishing, approving, deleting etc) Komento does not allow anyone access to the comments list from the backend accept superusers???

I have set the ACL in both joomla and komento to allow the 'Administrator' group access but it just takes the user to the komento 'Dashboard' even when they select the comments option from the backend komento. This is quite a serious issue as I can not set comment administrators up as superusers! see attached screenshots of the joomla and komento acl settings.

The user Dummy8 is set up as a publisher and an Administrator.
When you try to access the comments option you a redirected to the komento dashboard page? And not allowed to view the comments to edit them?
Hi Robert,

To allow certain user groups to access part of the back-end, you can configure their permissions under Joomla configuration. I believe your JoomlaSettingsForAdmin screenshot was not looking at the right place(Komento).

I checked the usergroups of the Dummy8 and found that both the administrator and publisher groups are not allowed to access Komento's comment section(refer attached).

To allow this user access to the Komento's back-end comment section, either one of those user groups need to have the right permission. For example, once you set the administrator group to have access to comments, then Dummy8 can access comments. The same goes with other sections in Komento.
Raymond
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Thursday, 02 June 2022 12:31
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Thanks for that that did the job.

I couldn't find any reference to this in the documentation. I would have liked it if when I changed the acl in komento and the acl in joomla that this would have replicated or some popup reminding me to make changes at the plugin options level.

You live and learn.
Robert Stewart
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Thursday, 02 June 2022 21:29
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You're most welcome Robert.

Regards.
Raymond
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Friday, 03 June 2022 11:53
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