By Zack Paige on Tuesday, 16 January 2018
Posted in General Issues
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Hello,
Not sure what I have done to turn this off, but Avatars and the users name of the article are not showing on the front end of the site. I have turned the feature on and off and I can not seem to get it back on. Can someone look at it and find out why I can't turn it on?

Zack
Hello, here is some more information on the challenge. Under views I can't get it turned back on. I flipped on the function on and off and it seems to be not functioning.
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Tuesday, 16 January 2018 13:56
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Also post type seems to be on, yet I have turned it off in the backend. So not sure what is going on. Hope this helps.

Zack
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Tuesday, 16 January 2018 13:58
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It looks like I got the post type fixed, but the author name and avatar is still not showing.
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Tuesday, 16 January 2018 14:00
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Hi there,

May i know that you have done template override on that particular view? It would be best if you can provide us with your FTP access for further check on this issues.

Please advice.
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Tuesday, 16 January 2018 16:30
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No template override. Have not changed anything, in a while.
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Tuesday, 16 January 2018 23:07
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Hey there,

Can you please edit your first post at the top and include the following access please?

- Site Admin access (Please ensure that the user has super admin access)

- FTP access (We need this because if we use a file manager in Joomla, there are times where we have a typo and this might eventually break your entire back end and front end for instance if we are editing a system plugin). There is no way to save the site unless we have the ftp access.
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Wednesday, 17 January 2018 10:12
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You have back end and I will get you ftp access here shortly.
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Wednesday, 17 January 2018 11:17
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Hi there,

Keep us updated then
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Wednesday, 17 January 2018 11:59
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FTP Updated
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Wednesday, 17 January 2018 14:30
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Hi there,

After check further on this issues, it seems that your current item for your Easyblog for en-us menu item, set it to be hidden. I have enabled it and it should shown now.

Please give it a check and see how it goes.
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Wednesday, 17 January 2018 16:12
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It is all fixed thank you!
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Sunday, 21 January 2018 02:05
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Sunday, 21 January 2018 12:33
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