Hi there,

May i know which type of emails are you referring to? Maybe you can provide us with more details so that we can look further on this issues.

Please advice.

Hi,
these are the emails sent when creating an account (see file)
the link of this image in the email is that of the local server, while the images are stored at Amazon

Regards
Frank

Hi there,

I do tested them and it does fetched correctly as you can see here http://take.ms/v4koo

Maybe i have replicated them wrongly, can you provide us with all details(steps to replicate, which profile should i choose and etc) so that we can further check them?

Please advice.

Hi,
Can you create an account and not delete it so that I can see where the avatar is stored ?
Can you see in the code of the notification email, the url address of the avatar?

Thanks you by advance
Regards
Frank

it seems that the problem was coming from Amazon slows the transfer of images and caused a malfunction.

Thank you for your assistance and my apologies for the inconvenience
Regards
Frank

No worries Hazel.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding