Hi Fabio,

You need to checked your setting for the avatar integration.

I apologize as I could not find any valid Komento subscription to our site. Perhaps, there is some mistake from our ends, would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this things up.

Please advise.

Ok. I've checked avatar Integration, and now everything is working well. Thanks

Hi Fabio,

Thanks for your update. We would be more than happy to assist you with your issue. However, I've noticed that you are holding a free version of Komento, or you don't have any license with us yet. Our support is only eligible to Pro and/or Unlimited license holders. This is to ensure that we can provide the best VIP support to our users.

I personally suggest for you to grab the Komento Pro. With $45 per year (renewal is optional), it's one of the best investment you can make for your site. For more info, kindly navigate to Komento's pricing page at http://stackideas.com/komento.

Alternatively, should you already have a Komento's license, do share with me your reference number and/or purchase email so that I can make a note on this ticket.

Looking forward to hear from you!