By Fabio on Tuesday, 07 April 2015
Posted in Technical Issues
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Hi, I installed komento. Everything is working fine, except for users' avatars. Infact, they show only if I check users' profile, but they don't appear in comments. In configuration panel, I choose to integrate komento with kunena 3.

Can you help me?
Hi Fabio,

You need to checked your setting for the avatar integration.

I apologize as I could not find any valid Komento subscription to our site. Perhaps, there is some mistake from our ends, would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this things up.

Please advise.
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Tuesday, 07 April 2015 10:43
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Ok. I've checked avatar Integration, and now everything is working well. Thanks
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Tuesday, 07 April 2015 14:56
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Hi Fabio,

Thanks for your update. We would be more than happy to assist you with your issue. However, I've noticed that you are holding a free version of Komento, or you don't have any license with us yet. Our support is only eligible to Pro and/or Unlimited license holders. This is to ensure that we can provide the best VIP support to our users.

I personally suggest for you to grab the Komento Pro. With $45 per year (renewal is optional), it's one of the best investment you can make for your site. For more info, kindly navigate to Komento's pricing page at http://stackideas.com/komento.

Alternatively, should you already have a Komento's license, do share with me your reference number and/or purchase email so that I can make a note on this ticket.

Looking forward to hear from you!
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Tuesday, 07 April 2015 15:46
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