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By Amy Smith on Friday, 07 August 2015
Posted in General Issues
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For the EB 5.0.13 main blog and the latest posts modules, when you click on the avatar, it brings up a 404 page. How do I get it to go to the profile page, or the author's website?
Hey Amy,

Please ignore my previous request as it was my VPN that was acting up. I was able to FTP in now. It seems like there are duplicate records in your #__easyblog_users table. How did you migrate your site earlier?

I managed to removed those duplicate records as those duplicate records contains user id that no longer exists on your site and it works fine now.
Mark
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Saturday, 08 August 2015 15:58
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Hello Amy,

Can you update your Easyblog to the latest version (5.0.19)? Because we have fixed many issues. Maybe one of it is the issue you are facing now. If the issue still exist even you have updated Easyblog, do refer back to us.
Nik Faris
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Friday, 07 August 2015 10:48
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Yes I have updated and still have the issue.
Amy Smith
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Saturday, 08 August 2015 04:32
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Hey Amy,

I am really sorry for the delay of this reply as it is a weekend for us here. It seems like there are some sort of redirections going on at the site which prevents you from viewing the author's page. See my screen shot here, http://screencast.com/t/tNyVGPfZj4g

I need the ftp access to check on this because I need to see which plugin / extensions are performing these redirection. However, the FTP access which was provided isn't working
Mark
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Saturday, 08 August 2015 15:00
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I used a utility called "user port" to migrate our users over. I set it to retain the same user ids, but it looks like something got screwed up. I appreciated your help in fixing it.
Amy Smith
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Monday, 10 August 2015 23:53
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You are most welcome Amy Glad that your issues are resolved now.
Mark
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Tuesday, 11 August 2015 00:58
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