Avatar doesn't change!
By BinYaprak on Thursday, 28 January 2016
Posted in Technical Issues
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When I upload an image, it's working and I can see it in my albums, and also it drops on my profile timeline, but avatar doesn't change. Even if I pick a photo from albums as click 'use as profile avatar', it doesn't give an error but avatar doesn't change either.

I searched all the essential files but couldn't manage to find where this bug occurs.
Right now I work on a development site and really need help and a solution.
Waiting for your response.
Thanks.
Mark wrote:

Hey there,

When you create an avatar, EasySocial will try to write the contents to a temporary location first. In this case, Joomla's temporary directory. This has nothing to do with EasySocial's settings.


Issue fixed! As you said before, It was related to Joomla default temp folder.

Temp folder directory was before this: C:/Inetpub/vhosts/{domain}/tmp
which was working when I installing any module but not changing avatar.. and also I realized that I couldn't update any module.
Then I change the diretory like this: C:\Inetpub\vhosts\{domain}/tmp

Now It's working.
Thanks for quick support!

Btw, I just faced another bug about changing avatar through profile edit page, not profile page.
I'm going to create an another post about this issue.
BinYaprak
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Thursday, 04 February 2016 17:43
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Hey there,

After hours checking the site, it looks like the problem is actually because the script is unable to write contents on the folder C:\Inetpub\vhosts\chamoor.com\binyaprak.chamoor.com\tmp

You need to check the permissions of this folder.
Mark
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Thursday, 28 January 2016 15:40
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I checked the permissions but it seems ok, I can also install any extension using tmp folder..
I also attached the screenshot of Joomla Folder Permissions.
What am I missing? Does it any other specific permission for tmp folder ?
BinYaprak
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Thursday, 28 January 2016 20:54
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To simulate this writing "issues", this is what I have done, edited the file /components/com_easysocial.php and inserted the codes below:



You can try this for your self by accessing http://binyaprak.chamoor.com/index.php?option=com_easysocial&debug=1

Notice that nothing ever get's created in the /tmp/ folder. Could it be that there are some exceptions being added to the admin?
Mark
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Thursday, 28 January 2016 21:23
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Yea I tried what you have done and when we look at this, It seems unwritable... but in joomla permission page, seems ok and also I just installed an extension without any problem..

Can It be related to easysocial storage settings? Because I changed the /media/com_easysocial/ directory to /media/binyaprak_social/ and copied the files to the new directory as It's directed in the page easysocial > settings > storage.

I believe It's somewhat related. Can you please check it??
Waiting for your response. Thanks man.
BinYaprak
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Friday, 29 January 2016 18:40
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Hey there,

When you create an avatar, EasySocial will try to write the contents to a temporary location first. In this case, Joomla's temporary directory. This has nothing to do with EasySocial's settings.
Mark
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Friday, 29 January 2016 18:45
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Thanks for updating me on this and glad that your issues are resolved now If you have any new issues, please do start a new ticket on our forums
Mark
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Friday, 05 February 2016 14:11
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