Hi guys,
We've run into an issue in regards to autoposting with one of our sites.
When a post is shared out from the site, it shares the incorrect URL. In fact, it's not really a URL at all, but a snippet of a URL, specifically what looks to be the blog post ID in Easyblog. You can see what those shares look like here:
Twitter: https://drive.google.com/a/directive.com/uc?id=1pqmR1I4aHZr7v_whEr2PbrCgKgcVv8dC
LinkedIn: https://drive.google.com/a/directive.com/uc?id=16nOBWov0giTtHOtkXeek7MdylWW_QXna
We've tested the issue on Facebook as well, and it occurs in a similar fashion to these.
I did some investigating myself, and I initially thought the issue was that the post author was set to blocked, however even after unblocking the author the post still share out in the same way.
Additionally, while testing we had turned off autoposting (by flipping the switch off next to "Enable Integrations" for each social integration) and the posts still went out. The issues may not be related, but it's something I noticed.
You'll also see that the site that I'm having you take a look at isn't on our list of domains, however this shouldn't be a problem as we purchased what is supposed to be unlimited support from you at the beginning of the year. If there is an issue, let me know.
We've run into an issue in regards to autoposting with one of our sites.
When a post is shared out from the site, it shares the incorrect URL. In fact, it's not really a URL at all, but a snippet of a URL, specifically what looks to be the blog post ID in Easyblog. You can see what those shares look like here:
Twitter: https://drive.google.com/a/directive.com/uc?id=1pqmR1I4aHZr7v_whEr2PbrCgKgcVv8dC
LinkedIn: https://drive.google.com/a/directive.com/uc?id=16nOBWov0giTtHOtkXeek7MdylWW_QXna
We've tested the issue on Facebook as well, and it occurs in a similar fashion to these.
I did some investigating myself, and I initially thought the issue was that the post author was set to blocked, however even after unblocking the author the post still share out in the same way.
Additionally, while testing we had turned off autoposting (by flipping the switch off next to "Enable Integrations" for each social integration) and the posts still went out. The issues may not be related, but it's something I noticed.
You'll also see that the site that I'm having you take a look at isn't on our list of domains, however this shouldn't be a problem as we purchased what is supposed to be unlimited support from you at the beginning of the year. If there is an issue, let me know.