Hey there,

We just found out that it is a bug.

By right, when the 'Enable Automated Moderation' is enabled, it should moderate the number of the new user's first new posts based on the number that you set in "Moderation Threshold" even though the 'Moderate New Posts' is disabled.

For a quick fix, you can download my attached post.php file and replace it at JoomlaFolder/administrator/components/com_easydiscuss/includes/post/post.php

I had logged this into our issue tracker.

Sorry for the delay, was out of town.
I've added the patch, we'll see how it goes!
Thank you

Hi there,

You are most welcome.

Sorry Irwin,
That last post was a bit of an off-the-cuff, freak out kind of a post. I apologize for the tone.

I didn't install the patch until Sept 25th. But our emails haven't been sending since we enabled moderation, on Sept 11th.
I can't figure out what's going wrong.

Our Cron URL is :
https://www.landfx.com/index.php?option=com_easydiscuss&task=cron

In the crontab file it shows as
*/5 * * * * /usr/bin/wget -O /dev/null "https://www.landfx.com/index.php?option=com_easydiscuss&task=cron";
And it hasn't been edited.

Cron service is enabled and running, and it doesn't look like ther have been any changes to it recently.

I did some test posts after double checking that the joomla user profile is set to receive system emails, and the posts still show in 'Email Activities' as unpublished

I'm struggling to figure out why the email notifications stopped!

Update, I restarted the cron service on the server, created a test post, and the email notification is still stuck as unpublished in the email activities list.

And it was chrome's fault all along.
Auto-fill was auto-populating the 'Custom email address' field with my first name. See video attachment of bug.
Back on 9-11 I was going to leave soon for vacation, so I went through each category to double check the settings, as I had just added a new person to the moderator group, and by saving my first name in the Custom email address field on accident it prevented the notification emails from being sent to everyone.


[*] I need to disable my chrome autofill settings
[*] That field should probably have autocomplete="off"

Question:
If Category > Notifications > custom email address - is filled out then it appears that it disables all of the standard notifications for said category?
Either that or if the email is incorrect then it breaks the sending routines and no notifications get sent system wide.

Again, apologies for all the nonsense. Thank you again for everything ya'll.

Cheers

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Yes, this is the only field has this data attribute 'autocomplete="off"' http://take.ms/x8zK1 .

If that category custom email address field set to invalid email, it will not caused that send email process issue.

If those pending email still unable to send it out, can you update your site backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check?

Thanks for the response.
Clarification:
The field in question is at the bottom of the screen you show, Section called 'Notifications', field called 'Custom email address'.
That is the section that was being auto-populated, and that field does not have the 'autocomplete="off"' attribute.
That is also the field that, when filled out with an incomplete email address, prevented the entire email queue from sending any emails.

All that being said, love the product and love the support.
Thanks everyone!

Thanks for love our product and support.

Regarding with your issue, if you watch my attached video, you will notice that I was unable to replicate this issue in my local site.

That custom email address field doesn't auto-filled username and most of the modern browser no longer support this data-attribute `autocomplete="off"` for prevent this browser auto-filled feature.

You can download my attached file and replace into this file location JoomlaFolder/administrator/components/com_easydiscuss/themes/default/categories/form.general.php , this file inside the username, password, custom email address input field already applied this data-attribute `autocomplete="off" , but it look like still auto-filled those data into the field.

Based on what i tested, if i remove `type="password"` code from the password input field (screenshot : http://take.ms/Mk4aI), that auto-filled feature no longer auto fill-in those username password which save into the browser.

Thanks for looking into it further.
Thanks for the fix.
CHeers!

Hi there,

You are most welcome.

Hey there,

After discussing with our developers and go through the code, when the 'Moderate New Posts' is disabled, it should not respect 'Automated Moderation' section because we will base on the 'Moderate New Posts' first.

In the next version, we will hide the 'Automated Moderation' section when the 'Moderate New Posts' is disabled.

Thanks for your understanding.

Hi there,

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.